We are happy to help you with all your questions!
Check out our frequently asked questions first.
About our E-Scooters
Do you need a driver's license?
To drive an e-scooter you must be in possession of a valid moped certificate or driving license B.
How old do I have to be to ride an e-scooter?
You must be at least 16 years old to ride a scooter.
Do I need a helmet on an e-scooter?
A helmet is not mandatory while riding a scooter. The e-scooters drive at a maximum speed of 25 km/h, therefore a helmet is not required by law.
How many people are allowed on an e-scooter? (X1)
The X1 has the option to carry a child or adult on the back. Keep an eye on! This reduces the battery radius of the e-scooter.
How fast do the e-scooters go?
The e-scooters can drive a maximum of 25 kilometers per hour. This is also the maximum allowed speed and from experience we can say that this is a safe speed.
What if the e-scooter breaks down en route?
If a defect occurs, please contact us and we will make sure that you can finish this fun day.
What traffic rules apply to e-scooters?
The traffic rules that also apply to cyclists apply to e-scooters. For example, you must use the bicycle path if there is one and you are not allowed to ride on the sidewalk.
Do you also give instructions?
When you pick up the e-scooter(s) you will always receive an explanation about the use and we take extensive time for this.
Am I insured?
The e-scooters are insured during the trip. In the event of damage to the e-scooter, the resulting costs are for your own account and therefore fall under your own risk. Any damage must be compensated immediately afterwards and/or in consultation.
How far can a full battery go?
The e-scooters are supplied with a full battery, depending on which scooter you rent, the battery radius is from 60 km to 120 km. X1 (60km). E-chopper (60km). Cafe cruiser (100-120km)
How do I know when the e-scooters are available?
On the website you can see how many and which e-scooters are still available for a particular day. If the e-scooters you want to rent are not available, you can always send an email or whatsapp to discuss the possible options.
Can I also rent the e-scooter for a longer period?
It is certainly possible to rent the e-scooter for a longer period. Mail or whatsapp us about this so that we can look at the possibilities together with you.
What does half a day mean?
A half day is a maximum of 4 hours driving. There are three time blocks available when renting for half a day, you can rent the e-scooters from 09.00 to 13.00, from 14.00 to 18.00 and from 19.00 to 22.00
What does a whole day mean?
A whole day is approximately 8 hours during our opening hours, normally from 09.00 to 18.00, other times are also possible in consultation.
What are the opening hours?
We are open 7 days a week from 9.00 AM to 10.00 PM. If you want to leave at other times or return the e-scooters, this is possible in consultation.
How much does it cost to rent an E-Scooter on Texel?
The prices can be rented from €35 euros per half day (4 hours) and €55 euros for a whole day (8 hours). During the weekend we charge a weekend surcharge of 5 euros.
Do I get a route?
E-scooters Texel has several routes, depending on your wishes you can choose a route on the website.
Can I order a tailor-made route?
From renting 4 e-scooters you can order a tailor-made route. Please contact us well in advance for this.
What are the cancellation conditions?
If canceled up to 48 hours, no fee will be charged. In case of cancellation within 48 hours, the following percentage will be deducted, 25% of the rent. For more information see our terms and conditions.
What if the weather is bad, can I cancel?
In case of bad weather where it is not possible to drive, we offer you the possibility to plan another date.